In Australia some consumers have complained that their babies fed on Nestlé NAN H.A. 1 Gold infant formula have become unwell.
As part of our ongoing programme to improve our products, last year we introduced new technology to produce the new Nestlé NAN H.A. 1 Gold, resulting in a better taste and a smoother texture to the powder. Its nutritional profile was also improved, in line with the most recent recommendations from paediatricians.
We have strict quality control procedures in place throughout the manufacturing process to ensure our products meet the highest standards of quality and safety. We always take consumer complaints very seriously. We have run further tests on Nestlé NAN H.A. 1 Gold in Australia, using an independent laboratory. The results we have to date confirm there is no food safety issue.
The safety and quality of our products is a non-negotiable priority for the company.
If you are concerned please contact Nestlé consumer services
- Australia Infant Nutrition consumer services - Tel: +1 800 468 8736
- New Zealand Consumer Services - Tel: 0800 830 840
- Consumer services worldwide
- NSW Food Authority Press Release
When it comes to babies, breast feeding is best (see: www.nestlebaby.com/nz/legal.htm), and provides the ideal balanced diet and protection.